Privacy Policy

The Technology Leaders respects the privacy of all of our customers, employees, prospective employees, business partners and visitors to our website.
Our privacy policy describes the information that we collect, outlines how we obtain that information and describes how we may use or disclose that information. It also outlines the measures we take to protect your information and how to contact us should you have any concerns about your privacy and how we use your personal data.

TTL Global Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller. The Technology Leaders has not appointed a Data Protection Officer (DPO) as we are not required to under article 37 of the GDPR. The person responsible for data privacy is ultimately our Managing Director.

To contact us with regards to your privacy, please:

Write to us: TTL Global Ltd , 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email us: info@thetechnologyleaders.com

During the course of conducting business operations, The Technology Leaders collects, processes and stores specific personal data including, but not limited to:

Employees

What information we collect;
Personal information relating to current, former and prospective employees.
We generally collect the following data:
Full Name
Email
Date of Birth
Phone
Postcode
CV
Marital Status
Sex
Vehicle Ownership
Passport Details
Bank Details
Next of Kin Name
Next of Kin Telephone Number
Why we collect that information

The main purposes we collect information is for the performing of human resource administration and recruitment and maintaining contact with our team and prospective job candidates in line with our business operations.

We currently store and back up our data in secure databases hosted in our UK based data centres.

Access to this information is prohibited by role to key personnel to whom it relates. This includes our Senior Leadership Team, Human Resources Manager and Business Process Manager.

We will hold your personal information for as long as necessary, in accordance with all regulatory and legal requirements.

What information we collect

Personal information regarding prospective, former and current customers and their representative’s personal data. As well as being provided with information by you, we may also obtain information about you from your colleagues or third parties, such as our group companies, service providers and vendors.

We generally collect the following data:

First Name
Last Name
Title
Work Email Address
Work Phone Numbers
Work Address
Computer Usage Details
IP Address
Date of Birth
Why we collect that information

The main reason information is collected is for the purposes of providing services and support, maintaining customer relationships, business operations and the ongoing development of business activities. Additional reasons for collecting your data are provided below.

This data is currently stored in our CRM, Marketing Automation and internally managed helpdesk systems. These are fully encrypted and secure systems that provide leading access restrictions. We rely on our providers to back up the systems and internally back up our helpdesk solution.

Access to this information is restricted to our sales, support and marketing teams, as well as our service providers. We don’t share personal data with others unless required to do so by law.

Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the reasons for which the data was collected or for which it is to be further processed. We make every effort to keep the data we hold up-to-date and accurate.

Third parties

What information we collect

Personal information relating to third parties, including service providers, partners and vendors, and their personnel.

We generally collect the following data:

First Name
Last Name
Title
Work Email Address
Work Phone Numbers
Work Address
Why we collect that information

This is done for the purposes of maintaining and managing business operations and relationships. Additional reasons for collecting your data are provided below.

This data is currently backed up and stored in secure databases hosted in our UK based data centres.

Access to this information is restricted to our accounts and service teams.

Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the reasons for which the data was collected or for which it is to be further processed.

We use a number of systems to process data, including:

Servers, storage, networks and connections.
CCTV and access control systems.
Customer relationship management systems (CRM).
Marketing automation systems.
Communications systems.
Remote access systems.
Email and instant messaging systems.
Helpdesk system and support related tools.
Intranet and Internet systems.
Telephone, voicemail, mobile phone records.
Reasons to Process Personal Data
We process information about you for the following reasons:

Marketing our business.
Compliance with legal, regulatory and corporate governance obligations and good practice
Ensuring business policies are adhered to.
Ensuring the confidentiality of commercially sensitive information.
Statistical analysis.
Preventing unauthorised access and modifications to systems.
Processing customer or third-party data.
Analysing purchasing preferences and improving services.
Providing customer services.
Operational reasons, such as recording transactions, training and quality control.
Ensuring safe working practices, monitoring and managing staff access to systems and facilities.
Recording human resource information, such as staff administration and assessments, monitoring staff conduct and disciplinary matters.
Checking references.
Your rights
You have the following rights:

You can ask us at any time to confirm what information that we hold about you. You can then exercise your other rights to ensure that the information we hold about you is either updated or deleted.

You have the right to ask us to delete all of the information that we hold about you. Our ability to carry out your wishes will depend on the circumstances under which we hold your information and any other obligations that we have.

In some circumstances, you can ask us to stop using your personal details for the purposes noted above. We will continue to store your data, but will no longer use it.

You have the ability to request that we transfer your personal data to another data controller. Your data will be provided to you in an acceptable machine-readable format.

You have the right to object to the use of your personal data by us in certain circumstances. We will respond appropriately to your request based on your circumstances.

We generally don’t profile or use automated decision-making processes, but if we do, we are happy to revisit any decision manually.

At any point, should you feel that we are not responding to your rights requests in an appropriate manner, you can lodge a complaint with your local supervisory authority. In the UK this is the Information Commissioner’s Office (ICO).

We will use your data to respond and notify you by email and other electronic means of relevant products, services and solutions that we feel will be of interest to you. As per your rights outlined above, you can withdraw your consent for us to use your personal data for marketing purposes at any time by contacting us using our details listed below.

We use cookies to help us improve our Website. We may use cookies to obtain information about your general Internet usage and to:

Estimate our audience usage patterns and size.

Store information about your preferences, allowing us to customize our Website.

Recognise you when you return to our Website.

Track when you respond to our surveys.

The third parties that we use may use JavaScript to collect IP addresses from our Visitors and we may also collect server logs. Information gathered through these automated means may be associated with the personal information you previously submitted on our website.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our website. You can refuse to accept cookies by activating the appropriate setting on your browser and you may also set up your browser to alert you to when cookies are being sent. If you do so, please note that some parts of our website may then be inaccessible or not function properly.

We do not knowingly collect personal data relating to children under the age of 16. If you feel that we hold information about a child under your care as a parent or guardian then please contact us using our details below and request that we delete that data.

We may link to websites that are not controlled or owned by The Technology Leaders. As such, this privacy policy does not apply to information collected on any third-party sites that may link to or be accessible from our website. We encourage you to read the privacy statements of each and every website that collects personally identifiable information about you.

Data privacy is continually maturing and changing. The Technology Leaders regularly reviews our privacy policy and we reserve the right to change or update this privacy policy at any time. If this Privacy Policy changes in any way, we’ll place an updated version on this page.

Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances if any, we will share it with other parties.